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We want you to be 100% satisfied with your purchase. That's why we offer a return and exchange policy that allows customers to return or exchange their products within 14 days of receiving their order.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can generally curl or straighten your hair extensions using heat styling tools, just like you would with your natural hair. However, it's important to use caution when using heat styling tools, as excessive heat can damage the hair extensions over time.

To ensure the longest lifespan for Perfect Locks hair extensions, it's important to follow important hair care instructions. This typically involves using gentle shampoos and conditioners, avoiding heat styling tools as much as possible, and storing the extensions properly when not in use. With proper care, Perfect Locks hair can last for several months to over 2+ years.